Privacy Policy for SoftEngine

Effective Date: January 1, 2025

Welcome to SoftEngine at corpsoftengine.com (the "Site"). SoftEngine operates from 111 Wellington Street, Ottawa, ON K1A 0A9, Canada. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.

1. Information We Collect

We may collect personal information you provide directly, such as your name, email address, job title, company affiliation, phone number, and billing address. We also collect certain technical details automatically, including your IP address, device type, browser information, and usage statistics, to ensure optimal performance of our services.

2. How We Use Your Information

Your information helps us provide, maintain, and improve our software solutions. We use your data to respond to inquiries, manage accounts, deliver updates, provide support, and send important notices. We do not use your data for unrelated purposes without your consent.

3. GDPR Compliance

SoftEngine adheres to the General Data Protection Regulation (GDPR). We process personal data lawfully, fairly, and transparently. We rely on legitimate interests, contract performance, consent, or legal obligations as our lawful bases for processing. You have the right to access, correct, update, or delete your personal data. You may also object to processing, request data portability, or restrict processing in certain circumstances. To exercise these rights, please contact us via our designated channels.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site usage, and support functionality. Cookies may be strictly necessary, performance-related, or functional. You can manage or disable cookies through your browser settings, though certain features may not function properly without them.

5. Data Security

SoftEngine implements industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to maintain data integrity.

6. Third-Party Services

We may engage trusted third-party providers for hosting, analytics, support, and other services. These parties are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

7. International Data Transfers

Personal information may be transferred to and stored on servers located outside your jurisdiction. Whenever we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated effective date.

10. Contact Us

If you have questions or concerns regarding this policy, please use our contact form or write to us at 111 Wellington Street, Ottawa, ON K1A 0A9, Canada. You may also call us at +14160181341 or reference our Business ID: 397003918. Thank you for trusting SoftEngine with your information.